Frequently Asked Questions

How is Metalbook making the Iron and Steel supply chain better and efficient through the use of technology?

Metalbook has developed a robust SAaS platform for the industry which provides the ability for both the buyer and seller to participate in our ecosystem and get the best deals for both the parties.

What’s the best time to contact Metalbook?

We are open to serve you 7 days a week, please feel free to contact us if you have a query or have any requirements.

What’s Metalbook’s return and refund policy?

We take full responsibility if there’s some quality difference or SKU mismatch in the order, and shall return and arrange for the replacement or refund your amount.

What items do you cater to?

We service all the Iron and steel requirements PAN India, with items available in all leading primary and secondary manufacturers.

I'm a machinery and boiler manufacturer. I want to order Plates and MS Angles to my factory in Ludhiana, how can i do that through Metalbook?

Just sign up on the Metalbook portal, go to the 'Create Enquiry' page and Select the items you want, their make and weight, and select your delivery location. We will get in touch with you to verify your enquiry and fulfill it in the agreed time.

How does Metalbook ensures the weight and quality of my order?

Every order goes through various quality checks and thorough examination before it is loaded and dispatched to you. Metalbook gives you the quality guarantee by ensuring it at the supply end.

How can I order items through Metalbook?

Just go to our website, sign up with Metalbook and start creating your order. You can also schedule a demo with us to know more features.

How does Metalbook ensure I get the lowest rates for my requirements?

Metalbook has an extensive network and relationships with all the major manufacturers and suppliers over the country to service your requirements at the best possible rates by comparing multiple quotes, and ensuring quality in the process.

Can Metalbook also help with the credit for buying Iron and Steel items?

Yes, Metalbook has partnered with the leading credit partners and NBFCs to help you get credit for your business at the best rates. You can avail the credit facility by partnering with us, and providing the necessary details to verify your credit profile.

Will I have to arrange for the transportation for my order?

No, we got you covered. We are an end-to-end provider of high quality Steel products, and help you with their hassle-free fulfillment from providing the best rates to you, till delivering the order safely to your doorstep. Metalbook has a large logistics base to help you transport materials PAN India.

Where in India can I order any Iron and steel items through Metalbook?

All over India. You can order all kinds of MS and SS items through us, PAN India.

What’s the best time to contact Metalbook?

We are open to serve you 7 days a week, please feel free to contact us if you have a query or have any requirements.

How is Metalbook making the Iron and Steel supply chain better and efficient through the use of technology?

Metalbook has developed a robust SAaS platform for the industry which provides the ability for both the buyer and seller to participate in our ecosystem and get the best deals for both the parties.

I’m a supplier out of Nagpur. Can Metalbook guide us to what SKUs I should concentrate on to boost sales and profit in my region?

Metalbook provides robust and accurate analysis of the demand of any region in India and can efficiently help you manage your inventory to boost sales. Metalbook forecasts the Iron and Steel demand as per market trends and other factors and helps suppliers to understand the changing market conditions.

I’m a supplier. If I quote for a customer inquiry, will the rates and quotes be visible to other suppliers or customers on the portal?

No, Metalbook is a closed Iron and Steel marketplace, your quote will only be visible to Metalbook, and through us to the customer.

How is Metalbook making the Iron and Steel supply chain better and efficient through the use of technology?

Metalbook has developed a robust SAaS platform for the industry which provides the ability for both the buyer and seller to participate in our ecosystem and get the best deals for both the parties.

What’s the best time to contact Metalbook?

We are open to serve you 7 days a week, please feel free to contact us if you have a query or have any requirements.

What’s Metalbook’s return and refund policy?

What’s Metalbook’s return and refund policy?

What items do you cater to?

We service all the Iron and steel requirements PAN India, with items available in all the leading primary and secondary manufacturers.

How does Metalbook ensures the weight and quality of my order?

Every order goes through various quality checks and thorough examination before it is loaded and dispatched to you. Metalbook gives you the quality guarantee by ensuring it at the supply end.

I'm a Steel Wholesaler based out of Kanpur, how can I sell my items to the neighbouring cities and states?

We help you get access to the customer enquiries from across the country on the basis of your inventory. You can respond to the customer enquiries with your rates and availability of the items or Auction your inventory to buyers to gain more visibility and reach. Metalbook also helps you to buy inventory at the best rates through manufacturers and help in inventory management, by analysing market trends and demand across your region.

How can I sell items through Metalbook?

You can just log into our website, schedule a demo with us and get registered with Metalbook. After our team verifies your credentials, you will be promoted to a Metalbook certified supplier and will get access to the customer/steel requirements from all over the country.

Will I have to arrange for the transportation for my order?

No, we got you covered. We are an end-to-end provider of high quality Steel products, and help you with their hassle-free fulfillment from providing the best rates to you, till delivering the order safely to your doorstep. Metalbook has a large logistics base to help you transport materials PAN India.

How is Metalbook making the Iron and Steel supply chain better and efficient through the use of technology?

Metalbook has developed a robust SAaS platform for the industry which provides the ability for both the buyer and seller to participate in our ecosystem and get the best deals for both the parties.

What’s the best time to contact Metalbook?

We are open to serve you 7 days a week, please feel free to contact us if you have a query or have any requirements.

I’m a transporter with a fleet of 95 trucks, long haul and short haul. How can I associate with Metalbook to get loading done for my trucks?

Please register on our portal and wait for the Metalbook team to contact you, we will verify your credentials and onboard you on our platform to send you trucking requirements for your business.

Where in India can I get my material delivered through Metalbook?

Metalbook has an exhaustive network of logistic providers all over the country to help you with your procurement needs at best costs. We can take care of your delivery needs PAN India.

What’s Metalbook’s return and refund policy?

We take full responsibility if there’s some quality difference or SKU mismatch in the order, and shall return and arrange for the replacement or refund your amount.

Will I have to arrange for the transportation for my order?

No, we got you covered. We are an end-to-end provider of high quality Steel products, and help you with their hassle-free fulfillment from providing the best rates to you, till delivering the order safely to your doorstep. Metalbook has a large logistics base to help you transport materials PAN India.

How is Metalbook making the Iron and Steel supply chain better and efficient through the use of technology?

Metalbook has developed a robust SAaS platform for the industry which provides the ability for both the buyer and seller to participate in our ecosystem and get the best deals for both the parties.

What’s the best time to contact Metalbook?

We are open to serve you 7 days a week, please feel free to contact us if you have a query or have any requirements.

How will the credit limit work? Do I have to buy or sell items only through Metalbook to access the credit facility?

Not necessarily, we are just an enabler to help you expand your business, just register your business with Metalbook and start engagement with us to access Credit facility. You can purchase items from other sources too, and can incorporate the invoicing with the given credit line, with the Metalbook credit partner.

I’m a Steel supplier from Nagpur, want to get 1 cr credit for my business? Can Metalbook provide it and at what interest fees?

Metalbook has various credit and lending partners onboarded on our platform, we will share your PAN and other details with them, after verifying your profile and credentials, they’ll evaluate how much credit they can provide to you. We have made sure that Interest rates are much better than market standards.

Can Metalbook also help with the credit for buying Iron and Steel items?

Yes, Metalbook has partnered with the leading credit partners and NBFCs to help you get credit for your business at the best rates. You can avail the credit facility by partnering with us, and providing the necessary details to verify your credit profile.

I’m a fabrication factory owner and have a few machines for fabrication of steel, how can I onboard to Metalbook platform to get job work from Metalbook?

You can login to Metalbook.app or download the Metalbook app from Google playstore, create your account and request for ‘Processing partner’ access. Our team will connect with you and help you create your factory and add machines on platform and assign you job work on basis of your machines and processes.

I’m a Automotive parts Manufacturer using and procuring fabricated Steel items for my factory, how can Metalbook help me with procurement?

We have onboarded processing partners from PAN India having various machinery and fabrication process, and can definitely help you to procure fabricated steel for your factory, with end-to-end logistics facility, also helping you track and trace the order journey.

What all items can be processed through Metalbook cloud factory?

We have already partnered with multiple processing partners helping us in the processing of TMT bars, HR/CR coils, GP/GI coils etc and all other items with processes like bending, cut to length, slitting, shearing etc.